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U.S.A. SHIPPING INFORMATION: Orders normally ship out within one business day after payment is cleared. We will use the best available method of shipping, normally USPS.

• Please allow 2-3 days for delivery.

• Delivery times will vary depending on destination.

• Please contact us if you require overnight or express delivery.

INTERNATIONAL SHIPPING INFORMATION: Orders normally ship out within one to two business days after payment is cleared. We will use the best available method of shipping, normally USPS, UPS, or FEDEX.

• Physical address is required.

• Please allow 2-3 weeks for regular delivery, and 2-5 days for express guaranteed delivery.

• Delivery times will vary depending on destination.

• If you do not see your country listed and still wish to place an order, please contact us regarding your ordering options.

• Please contact us if you require express delivery.

REFUNDS, RETURNS AND CANCELLATION POLICIES: We accept return items if merchandise sent is defective or not as advertised.

• If you wish to return an item, please contact us via e-mail within 3 calendar days from receipt of merchandise.

• Please provide item title and specific reasons for your wish to return the item.

• Please do not send the item until you receive a reference number from us.

• After receiving a reference number, please package the item in its original unused condition and send it back to us.

• Please mark clearly your reference number on your shipping label.

UPON RECEIPT OF YOUR RETURNED ITEM: We will inspect the product to determine your eligibility for a full refund.

• If we had sent the item in error, or if the item was defective or misrepresented, we will immediately credit the account with which you paid (total amount charged to your account plus return shipping).

• If you had returned the item at no fault on our part, we will refund you the purchase amount of the product minus 20% restocking fee (excludes shipping charges).

• If item is returned damaged, soiled or used in comparison to its condition before we shipped to you, you will not be eligible for any refund.

You may cancel an order at any time before final payment is submitted during the checkout process.

PRIVACY POLICY

Our Commitment To Your Privacy: Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected: As part of the order process, the following information is collected from shoppers.

• Name

• Shipping Address

• Email address

• Phone number

How That Information Is Used: The information we collect is used to fill order, to contact you if we have questions, or to send you emails with special offers.

Our Commitment To The Security of Your Data: Your personal information will not be shared with other parties. Payments are currently handled by PayPal and Google Wallet, and therefore we have no access to your financial information.

DISCLAIMER

We reserve the right to refuse payment.

We reserve the right to change our prices without notice.

Please Note: Some products can contain small parts which may be choking hazards. Do not leave plastic bags, products or parts of products for children to play with. We do not claim responsibility for any injuries, loss or damage.

Contact Us: jkflyingmonkeys@gmail.com
Last Updated: 14 Aug 2017 22:05:22 PDT home  |  about  |  terms  |  contact
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